We feature free shipping of our welding supplies to the continental 48 states for orders over $39.99 A
calculated shipping charge will be applied to orders less than $39.99.
We typically will be ship orders within 24 - 48 hours (Monday - Friday) via UPS or USPS. Orders placed over Weekends &
Holidays will ship the next business day. Sometimes weekends are very busy and require an extra business day
for shipment, we thank you for understanding.
Items weighing over 150 lbs may be shipped via a common carrier of our choice. Common Carrier deliveries which
require residential, lift gate, and other special delivery charges may be at buyer's cost, please inquire prior to ordering.
The free Delivery offer will not apply to any order where cancellations or returns reduce the amount of qualifying
purchases to less than $39.99. Praxair Mid-Atlantic (PDMA) reserves the right to charge applicable shipping and handling costs to any
Praxair Mid-Atlantic may change or discontinue this Free Delivery promotion at any time.
P.O. BOXES: Since we have started using USPS we can now ship to po boxes, however we only use USPS for certain packages under 6 lbs. It is best to use a street address as your shipping address in case we need to use UPS
.World wide shipping: We currently do not ship outside of the United States, however, we are investigating this possibility. If we start this service, we plan on using USPS economy parcel post. Buyer will be responsible for shipping charges, and all import duty taxes.
OrderingOur website offers safe and secure online ordering, we have taken great care in making sure that our site and payment processing is the safest and most secure system available. To this end we have chosen PayPal as our credit card processor. In order to take advantage of pricing and promotions found here all orders must be placed through the site's shopping cart. If a technical error should occur please call us, our website staff will address any concerns or issues so you can place your order.
Payment OptionsAll sales via our website will be paid for via one of the following methods: American Express, Visa, MasterCard, Discover, and now PayPal. We use PayPal as a credit card processing company.When you "check out" you will be directed
to the PayPal site to process your payment. Once you arrive at the PayPal site you have the
option to either use a credit card as you normally would, or your
PayPal account (if you have one). If you have a "Praxair Mid-Atlantic charge account" you will have to place orders through "Praxair Express" to use your account. Only orders placed through this website will be eligible for this site's pricing and promotions.
PricingPraxair Mid-Atlantic.com does not guarantee pricing found on the web to be available through either our "brick and mortar" branches or our customer solutions department, as they provide our customers with additional value. We operate over forty "brick and mortar" stores that are staffed with well trained, knowledgeable and experienced individuals who can assist you in-person or via telephone.
We feel there is extra value to our customers who purchase "in-person". This value is the ability to see the actual product you will be buying and to have the assistance of our staff "face to face". But you get more than personal attention, our local branches offer different credit/payment options for local customers.Praxair Mid-Atlantic.com pricing may be updated daily due to the volatility of many markets related to the welding industry. Our online store reflects market pricing as determined via the web. Because pricing can change daily it is suggested that if you see a special or discounted price that you take advantage of it as soon as possible.Gas Pricing Praxair Mid-Atlantic.com
doesn't currently offer any of our Gas Products for sale via the web,
the pricing offered online is for informational purposes only. We
typically provide Gas Products to customers within our local delivery
zones only. Please go to our contact us page for ways to inquire as to
specific pricing and availability of Gas Products we may be able to
Pricing ErrorsPraxair Mid-Atlantic.com makes all attempts to have accurate pricing listed at all times, however sometimes errors may occur. Pricing found on our website or printed publications determined to be in error due to typographical causes or technical difficulties may not be honored. If we determine that the pricing on your order is inaccurate we will contact you via email then cancel your order and refund your credit card ASAP, after which we will update or otherwise correct the issue that caused the pricing discrepancy.
WarrantyAll new products will come with full manufacturer's warranty. We will assist in getting phone numbers and local authorized service centers near you. Praxair Mid-Atlantic.com is committed to insuring our customers satisfaction. We will help in every way with warranty issues.
TaxWe have branch locations or a significant presence in several states, due to this we are required to collect State Taxes on items sent to shipping addresses in the following states:Connecticut, District of Columbia, Maryland, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Virginia, West Virginia
ReturnsPlease contact us via email or telephone. We will refund or exchange any defective merchandise. There may however be a re-stocking fee for any item returned that is not defective. Shipping and handling is very expensive, and we must cover our costs. All items returned must be in un-opened, brand new condition.